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What is a chatbot?
A chatbot is a type of program that can interact with a person or person(s) through text or voice.
How do chatbots work?
Chatbots utilize three main technologies to navigate conversation: pattern matching, natural language processing (NLP), and natural language understanding (NLU).
What are the advantages of chatbots?
Chatbots cut down on operational costs, provide progressive avenues for sales and marketing, and enhance your customer support services.
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